Comments by Joel
Reply | Original | Permalink | Share | TweetHi Dan, thanks for reading!
Reply | Original | Permalink | Share | TweetP.S. My Twitter page is http://twitter.com/joelbydesign
Reply | Original | Permalink | Share | TweetGreat post. Another inspiring read, as usual.
Reply | Original | Permalink | Share | TweetGreat post. Until now, Apple has had a phone and retail store only approach to communicating with customers about support issues. I think 37signals does the best job I’ve seen yet, with their status.37signals.com site, plus email support, plus twitter now.
I just recently did a post comparing ways that Apple, Google and 37signals have responded to downtime issues.
Reply | Original | Permalink | Share | TweetAlso, I’d have to second Eric Anderson’s first comment above – the video didn’t really seem to add much to the live stream. Maybe even a more interesting background to start with? See you tomorrow!
Reply | Original | Permalink | Share | TweetCreating a solution for yourself like this then showing it off to everyone is a great marketing tactic, and from a couple comments above, it already seems like it’d be another viable product to add to the 37s portfolio. (I’ve got a client who is looking for a streaming video / live chat solution just like this too.)
Thanks for sharing the process, again.
Reply | Original | Permalink | Share | TweetGreat article! I wrote something very similar not too long ago.
http://joelbydesign.com/2008/06/using-the-web-for-customers/ Keep up the good work.
Reply | Original | Permalink | Share | TweetGreat article! I wrote something very similar not too long ago.
http://joelbydesign.com/2008/06/using-the-web-for-customers/ Keep up the good work.
Reply | Original | Permalink | Share | TweetAnother vote for adding it to Basecamp!
Reply | Original | Permalink | Share | TweetGreat post Jason. Though I’m in Texas now, I remember those harsh winters up north – brutal is right. Now that I’m in a much more temperate climate year-round, I find myself missing the changes of the season! Gotta endure the pain to really appreciate the flip-side I suppose.
Oh, and I second Peter’s comment above as well. Having a child is definitely more amazing.
Reply | Original | Permalink | Share | TweetHeh, good placement marketing by Harvest on this article. Would have been even better if it was intentional.
As always, good words.
Reply | Original | Permalink | Share | TweetGoogle is big but agile too. A difficult combination to maintain, I’m sure.
Mildly related – We were able to get a facebook app developed (concept to launch) within 8 weeks with two programmers. I like the fact that platforms are more open and are getting increasingly more efficient to develop for these days.
Reply | Original | Permalink | Share | TweetNice. Very Get Real-ish, no?
Reply | Original | Permalink | Share | TweetWhat inspires you to build the products you do? Frustration? Boredom?
- Name
- Joel
- Web
- joelbydesign.com
- About Me
- I'm a student of new media. Not as in college student, but as in I love finding solutions to problems using technology. Some days I feel like locking myself in a room and coding 'til the job is done. Other days I like to listen to music and ride the creative wave. I have perfectionist tendencies, and have learned to be careful to balance timelines with the quality of the work produced